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PAYMENT

In our online store you can pay for your purchase with a bank card via Yandex.Money system or PayPal (international shipping). We accept the following cards: VISA, MasterCard, MIR.

On the page of bank card data input you will need to enter the card number, cardholder name, card expiration date, three-digit security code (CVV2 for VISA, CVC2 for MasterCard, Additional Identification Code for MIR). All the necessary data is printed on the card. The three-digit security code is the three digits located on the back of the card.

Then you will be redirected to the page of your bank to enter the security code that will come to you via SMS. If the security code did not come, you should contact your bank.

The personal information you provide (name, address, telephone, e-mail, bank card number) is confidential and is not subject to disclosure. Your credit card details are transmitted only in encrypted form and are not stored on our web server.

Reasons of payment refusal:

  • a bank card is not intended for making online payments, which can be found out by contacting the bank that issued the card;
  • there are not enough funds on the bank card to pay;
  • the bank card data is entered incorrectly;
  • expired credit card. The validity of the card is usually indicated on its front (this is the month and year until which the card is valid).

For issues concerning payments using a bank card and other issues related to the work of the site, call 8 (966) 056-06-95.

DELIVERY

Your order will be processed after the 100% payment on the website.

As soon as your order is processed, our administrator will call you to confirm the order and clarify details. We send orders within 3-4 business days.

Delivery methods

  • Express delivery in Moscow within the Moscow Ring Road. Cost: 400 RUB. Delivery time: 1-2 days.
  • Delivery by mail in Russia via Russian Post. Cost: 300 RUB / free for orders from 3000₽ and for owners of black cards VOLCHOK. Delivery time: 7-12 business days.
  • International shipping via UPS. Cost: 2500 RUB. Delivery time: 3-4 working days.

If the parcel did not reach you due to the fault of the mail, we can resend your order at our own expense.


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